Operations Manager Executive Search

OPERATIONS MANAGER EXECUTIVE SEARCH

Retained search for the manager who keeps delivery on track

Alexander Executive Search runs operations manager executive search for privately owned engineering, civil and infrastructure firms across the U.S. We recruit Operations Managers, Regional Operations Managers and Office Operations Managers for consultancies, contractors and specialist infrastructure businesses.

This is the role that turns plans into work done: people, crews, equipment and schedules in the right place at the right time. For more senior roles such as VP or Director of Operations, see our operations leader executive search page, and for firm-wide operations see COO executive search.

What an operations manager does

An operations manager runs the day-to-day engine of a business unit, office or region. In an engineering consultancy, that usually means resourcing staff across projects, tracking utilization and project budgets, managing office operations and making sure deadlines and quality standards are met.

At a civil or infrastructure contractor, the role is more field-focused. The operations manager plans crews and equipment, works with project managers and superintendents, manages subcontractors and owns safety performance on site. Many also support estimating, so the work the firm wins can actually be built at the price it was bid.

In both cases, the operations manager sits between senior leadership and the people doing the work. That is why the best candidates combine practical delivery experience with the discipline to plan, measure and report, and why we define the scope and reporting line before we search.

WHO WE WORK WITH

Operations manager searches we run

We recruit operations managers for four common types of business.

Engineering consultancies

  • Office and regional operations managers
  • Resource and utilization management
  • Support for principals and project managers

Civil and site contractors

  • Operations managers for earthwork, utilities and site work
  • Crew and equipment planning
  • Safety and subcontractor management

Infrastructure and specialty firms

  • Heavy civil, marine and foundation contractors
  • Testing, inspection and field services firms
  • Multi-site and multi-crew operations

Growing firms

  • First operations manager for a growing office
  • Taking operations off the owner’s desk
  • Building systems the business can scale

WHAT TO LOOK FOR

What to look for in an operations manager

These four areas show whether a candidate can run operations in your business.

Hands-on delivery experience

Look for people who have run projects or crews themselves. Operations managers who understand the work earn respect faster and spot problems earlier.

Planning and resourcing

Ask how they plan people and equipment across competing projects, and what happens when two jobs need the same resources. Strong candidates explain their system and the numbers they track.

Safety and quality discipline

In contractor roles especially, test safety leadership with specific examples. In consultancies, ask how they protect quality when workloads peak.

Communication up and down

An operations manager has to give leadership honest reports and give field and project teams clear direction. Check both in references.

WHY HIRES FAIL

Why operations manager hires fail

Most failed operations manager hires come down to one of three mistakes.

Promoting the best project manager without support

A great project manager will not automatically manage other managers. Without training and clear authority, they often end up doing the work instead of running the operation.

A scope that is too vague

If no one agrees what the operations manager owns, they get pulled into everything. So set clear responsibilities, measures and decision rights before the search.

Hiring from the wrong type of business

Running a manufacturing plant is different from running project-based crews or a design office. Instead, look for experience in a similar delivery model.

TIMELINE

How long a operations manager search takes

Every search is different, but most follow the same rhythm, and you get a progress update every week.

2 to 4 weeks

To a shortlist

of fully interviewed and briefed candidates, each assessed with RoleDNA™ Mapping.

4 to 8 weeks

To an accepted offer

from the day you instruct us, for most searches.

Weekly

Progress updates

covering who we have approached, how the market is responding and what comes next.

For operations manager searches, we also confirm early whether the role is field-based, office-based or both. To understand how fees work and what affects them, see what engineering executive search costs.

OUR PROCESS

How our operations manager executive search works

Because the search is retained, your appointment gets a dedicated team, clear milestones and a process built on evidence.

Operations manager executive search, step 1: define success

Define success

First, we agree what the leader must achieve. Then we build a behavioral blueprint with the McQuaig Job Survey.

Operations manager executive search, step 2: map the market

Map the market

Next, we map operations managers, senior project managers and superintendents ready for the next step at comparable engineering, civil and infrastructure firms.

Operations manager executive search, step 3: approach confidentially

Approach confidentially

We approach candidates directly and discreetly rather than advertising the role.

Step 4 icon: assess in depth

Assess in depth

Every shortlisted candidate goes through RoleDNA™ Mapping, which covers eight components, and is scored against your success profile.

Step 5 icon: shortlist and close

Shortlist and close

Finally, you review two to four scored candidates. Then we manage references, offer and onboarding.

RoleDNA™ Mapping: evidence before the first interview

Every shortlisted operations manager goes through RoleDNA™ Mapping, which covers eight components, so you can compare candidates fairly before you meet them:

  1. Job Location Mapping
  2. Executive Summary
  3. Professional Photo
  4. Candidate Introduction
  5. Key Competency Responses
  6. Behavioral Assessment
  7. Verified References
  8. Detailed Resume

For example, the Job Location Mapping confirms that each candidate is ready to work where your projects and offices are. In addition, the Behavioral Assessment uses the McQuaig Word Survey, matched to the role profile from the McQuaig Job Survey.

Results are then scored against the success profile for your role and shared in a 24/7 online client dashboard. Learn more about RoleDNA™ Mapping.

Reference checks that cover the field

For operations roles, we take references from managers, project leaders and the people who reported to the candidate. That way, we can check delivery, safety and how they led teams under pressure.

Two interviewers meeting a smiling candidate across a desk in a bright office

RESULTS

The evidence behind our operations manager executive search

Two numbers we track on every search, backed by a free replacement guarantee.

98%

Fill rate

of the searches we take on end with a candidate placed.

96%

Retention at 12 months

of the leaders we place are still in the role 12 months later.

12 months

Free replacement

as standard, extended to 2 years for senior roles.

Hands reviewing engineering blueprints beside a yellow hard hat and drafting tools

A free replacement guarantee on every placement

Every placement comes with a 12-month free replacement guarantee as standard, extended to 2 years for senior roles. If the person leaves within the guarantee period, we find a replacement free of charge, subject to the agreed terms of engagement. How our guarantee works.

Our work does not stop at the signed offer, either. We support negotiation and the notice period, and we stay involved through onboarding and the first critical months.

Firms of every size

We work with firms of every size, and for many growing firms a first operations manager is what frees the owners to focus on clients and growth. We also run a dedicated executive search process for growing engineering firms.

LOCATIONS

Where we recruit operations managers

We run every search from our headquarters at 1221 Brickell Ave, Suite 900, Miami, FL 33131, and we recruit across the U.S.

Our state pages cover Florida, Texas and New York, and our city pages cover engineering executive search in Miami, Tampa, Dallas, Houston and Austin. For civil and infrastructure businesses, see our civil engineering executive search and infrastructure pages.

Operations manager executive search: FAQs

What is the difference between an operations manager and an operations director?

An operations manager usually runs day-to-day operations for an office, region or business unit. An operations director or VP of Operations typically leads several of those areas and sets operational strategy. See our operations leader executive search page for the more senior roles.

Do you recruit operations managers for contractors as well as consultancies?

Yes. We recruit for civil, site work, heavy civil and specialty contractors, and for engineering and design consultancies. We agree with you whether the role is field-based, office-based or both.

Why use executive search for an operations manager?

The best operations managers are usually busy running operations elsewhere and are not applying for jobs. A retained search lets us approach them directly and assess them in depth before you meet them.

How long does a operations manager search take?

Most searches take about 4 to 8 weeks from instruction to accepted offer. You will typically see a shortlist of fully interviewed and briefed candidates within 2 to 4 weeks, and we send a progress update every week.

What happens if the person we hire leaves?

If the person leaves within the guarantee period, we find a replacement free of charge, subject to the agreed terms of engagement. The guarantee runs for 12 months as standard and is extended to 2 years for senior roles.

Drafting compass on engineering design drawings

CONTACT US

Planning an operations manager hire?

Whether you are opening a new office, taking operations off the owner’s desk or replacing a key manager, we can help you define the role, map the market and find a leader who will deliver and stay. Complete the form, or contact us directly, and a partner will be in touch soon.

Headquarters: Alexander Executive Search, 1221 Brickell Ave, Suite 900, Miami, FL 33131. We work with engineering, civil and infrastructure firms across the U.S.

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